FAQ
Gymkhana FAQs:
BACKGROUND
Q: How are you associated with Gymkhana, the restaurant?
A: Gymkhana Fine Foods is a collaboration between the founders of the Gymkhana restaurant and a partner to help bring our famous recipes to your home. We work closely with the restaurant teams to ensure a consistent approach to everything that we do so you can replicate the Michelin Star experience with your friends and family.
PRODUCT
Q: Who has developed the product recipes?
A: All our products follow our famous recipes from the Gymkhana restaurant and have been developed and approved by our team of Michelin Star chefs. The range has been carefully developed over months to ensure Michelin star precision, expect the same rich depth of flavour and taste as the restaurant, allowing you to spend more time at the table and less in the kitchen.
Q: Where do you source your ingredients from?
A: We use the highest quality ingredients using the same supply chain as Gymkhana restaurant. Our ingredients are thoughtfully sourced from India and the UK to deliver the purest Indian flavour, similar to what you would experience at Gymkhana restaurant.
Q: Where do you make the Gymkhana Fine Foods products?
A: All of the Gymkhana Fine Food products are made in the UK.
Q: Do your products contain any preservatives or additives?
A: No, none of our products contain any preservatives, additives or artificial colours / flavours. They are all-natural as well.
Q: Are your products Vegan?
A: Some of our products contain dairy ingredients – these are Butter Masala Sauce, Goan Curry Sauce and Classic Tandoori Marinade. The rest are all vegan – Rogan Josh Sauce, Vindaloo Sauce, Roasted Garlic & Chilli Marinade, Peanut and Sesame Chutney and Tandoori Onion Chutney.
Q: Are your products Vegetarian?
A: Yes, all of our products are Vegetarian.
Q: Are your products Gluten Free?
A: Yes, all of our products are Gluten Free.
Q: What are the nutritional values of your products?
A: Please visit the individual product pages on our website to find all the nutritional information.
Q: How long does the sauce stay fresh after opening?
A: We recommend keeping the jar refrigerated after it’s been opened and please consume it within 5 days of opening.
Q: Can I freeze the sauces, marinades & chutneys?
A: Yes, you can freeze our products if they are decanted into a freezer safe container and consumed within 3 months. Please let the product thaw completely before using it post freezing.
Q: Where do I find the best before date on the jar
A: The best before date is located on the cardboard sleeve at the bottom or on the bottom of the jar itself.
ORDERS & SHIPPING
Q: Where do you currently ship products to?
A: Currently we are shipping all over the UK
Q: Do you ship internationally?
A: At the moment we are just shipping to The UK but watch this space!
Q: How quickly do you ship orders?
A: We are currently taking pre-orders only due to unprecedented demand of our latest batch, and we expect deliveries will start in 3 to 4 weeks. When you place your order we will update you on when you can expect to receive your product.
Q: Who should I contact if there is a problem with my order, product or delivery?
A: We take pride in creating the products that we hope you love as much as we do. However if you’re not entirely satisfied with your Gymkhana Fine Foods purchase, then please get in touch with us at info@gymkhanafinefoods.com within 30 days of your order and we’ll do our best to help.
SUSTAINABILITY
Q: Is your packaging recyclable?
A: Yes, our glass jar and sleeves are 100% recyclable.
CONTACT
Q: Who do I contact with questions or concerns?
A: Feel free to send us an email at info@gymkhanafinefoods.com and we’ll get back to you as soon as we can.
Q: How do I get in touch with the Gymkhana restaurant?
A: Please visit Gymkhana to get in touch
Q: Who should I contact If I am interested about wholesale or export?
A: Please send an email to info@gymkhanafinefoods.com and we’d love to explore opportunities to expand Gymkhana Fine Foods.